We apologize for the inconvenience, but due to the nature of our online shop, we basically do not accept product reserves. Product inventory fluctuates daily. Some products are in stock only and are not scheduled to be restocked. If you have a favorite product, please buy it before it is sold out.
Because our online shop shares inventory with the actual store, Please note that depending on the timing of your order, it may already be sold out at the actual store.
We do not provide individual restock information. We will keep you informed of the arrival of products on our website, Twitter, etc. Please check these.
In case of return due to customer's convenience, the customer will be responsible for the shipping fee. We mainly handle second-hand goods, so basically we cannot return them. However, this does not apply in the case of an accident during transportation.
After ordering, we will send an order confirmation email to the registered email address. If you have not received the email, please log in again and check the order history.
We pay close attention to product management and shipping, but if you find any mistakes in the product, please contact us within 5 days after the product arrives. Shipping fee will be exchanged at our expense. Please note that we cannot accept exchanges if you contact us after that.
Usually, we will ship within 7 business days after accepting your order. If you do not receive the shipping notification within a week after your order, please have your order number ready and contact us.
Please contact us as it may be possible depending on the content and timing of your order.
We apologize for the inconvenience, but we do not offer gift wrapping.
Yes. Please contact us by inquiry form, phone, or email.
Click the account button at the top right of the page. Please enter your registered email address and password. Then click the login button.
At our shop, the selling price is changed without notice due to fluctuations in market prices and changes in inventory. In particular, the selling price of products that have just entered the market can fluctuate significantly. The selling price is the stated amount at the time of ordering / purchasing. Please note that even if there is a price reduction after purchasing the product, the difference will not be refunded.